Privacy Policy

1. Introduction

UniversalResourcePlaza ("we", "us", or "our") is dedicated to preserving your privacy. This Privacy Policy outlines our practices regarding collection, use, disclosure, and protection of your information when you access our website universalresourceplaza.sbs or utilize our yacht rental services.

Your use of our services implies agreement with the data handling practices prescribed in this policy. This policy adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

This type of info is provided by you directly when engaging in activities such as:

• Reserving a yacht charter
• Reaching us via our website or telephone
• Signing up for newsletters
• Completing website application forms
• Taking part in surveys or promotional events

The data may encompass:

• Contact details such as name, email, telephone, and address
• Financial details for payments (handled by third-party services)
• Personal preferences and specifics about yacht charters
• Emergency contact particulars
• Health or diet specifics, if you volunteer this information

2.2 Information Collected Automatically

Specific information is gathered automatically when you browse our site:

• IP addresses along with location details
• Type and version of your web browser
• Visited pages and duration on our site
• Sources of referral to our website
• Device attributes (such as type and screen resolution)

2.3 Cookies and Tracking Technologies

For enhanced online experience, we utilize cookies and similar technologies for:

• Saving your preferences
• Analyzing site activity and functionality
• Delivering customized content
• Enhancing our service offerings

Your browser settings or our cookie approval banner allow you to adjust your cookie preferences.

3. How We Use Your Information

The information we gather serves various purposes, including:

• Provision of Services: To fulfill yacht rental services agreements, manage bookings, and communicate regarding your bookings
• Client Service: To process inquiries and offer support
• Transaction Processing: To handle payments and oversee billing
• Safety Measures: To maintain secure operations and prevent deception
• Promotional Activities: To send marketing messages and updates, upon consent
• Website Enhancements: To study browsing patterns and better our website’s usability
• Regulatory Compliance: To fulfill legal and regulatory requirements

4. Sharing and Disclosing Your Information

Your personal details are not sold, exchanged, or leased to external entities. We could share your details under these circumstances:

4.1 Service Partners

Information could be shared with dependable service partners aiding us with tasks related to payment processing, website upkeep, email campaigns, data analytics, client service, and more.

4.2 Legal Obligations

We may divulge your data if mandated by legal proceedings, court mandates, urgent situations, or inquiries into suspected fraudulent or unlawful activities.

4.3 Business Reorganizations

Your information might be part of transferred assets in case of corporate mergers, takeovers, or asset sales.

5. Data Protection

Technical and organizational safeguards are in place to protect your data from unauthorized access, changes, disclosure, or destruction. These include encryption methodologies, secure servers, controlled access, consistent evaluations, and staff training.

Nonetheless, please be aware that no internet data transmission or storage technology is entirely infallible. Absolute data security is unassured.

6. Retaining Your Data

We keep your personal details only for the necessary duration to realize the intended use or as required by law. Typical retention timelines include:

• Charter reservations: 7 years for accounting or legal reasons
• Marketing communications: Until you choose to unsubscribe or request deletion
• Site analytics data: 26 months
• Customer interaction records: 3 years following the most recent communication

7. Your Rights Concerning Your Data

You possess rights to access, amend, erase (as permitted by law), transfer, repudiate marketing communications, and dictate cookie usage. To exercise these rights, reach out to us at the depicted contact points.

8. External Services

8.1 Analytics Services

Google Analytics is employed to understand website interaction. Exclusion is possible through their opt-out add-on for browsers.

8.2 Social Media Platforms

External social media platforms connected on our website abide by their respective privacy policies.

8.3 Payment Processing Entities

Financial transactions are managed by third parties that comply with PCI DSS standards.

9. Cross-Border Information Handling

Data handling across borders might occur, being processed in countries other than Spain. We observe necessary protective measures as per applicable privacy laws.

10. Protection of Minors

Our offers are not aimed at underage individuals below the age of 13. In case we obtain such data unknowingly, please inform us at once.

11. Policy Modifications

Updates to this Privacy Policy may happen due to changes in practices or legal stipulations. Such amendments are conveyed through website posting, email communication to registered users, or on-site notifications. Your continued service utilization post the effective date denotes acceptance of the revised policy.

12. Correspondence Data

For queries regarding this Privacy Policy or data handling procedures, please get in touch:

13. Adherence to Google Ads Consent Policy

We observe Google Ads consent stipulations. Your cookie and tracking preferences can be modified any time through our cookie settings panel.